June 25, 2020
Captivate Drag&Drop Functionality: Does not work on iPad with iOS 13 and Safari or Firefox !!!
Comments
(4)
June 25, 2020
Captivate Drag&Drop Functionality: Does not work on iPad with iOS 13 and Safari or Firefox !!!
Newbie 2 posts
Followers: 0 people
(4)

We noticed that the drag-and-drop functionality does not work on iPads with iOS 13 and the two browsers Safari and Firefox. The drag objects cannot be moved. The drag & drop question cannot be solved. This is particularly problematic because, in our case, the learner cannot continue with e-learning. Draggin works fine on Chrome and Edge.

Hopefully the problem will be fixed in iOS 14!

I would be very grateful if someone has more information on the problem (or even a solution?).

4 Comments
2021-11-30 06:05:22
2021-11-30 06:05:22

Thank you Greg! We have such a helpful community!

Like
2021-09-20 18:44:05
2021-09-20 18:44:05

Does anyone have a better fix for this?  This is still happening in iOS 14.  The issue is resolved if I change my Safari settings as noted (to disable calling the desktop version) but it isn’t really practical to tell clients they need to change their browser settings to make this work correctly.

Like
2020-10-19 17:35:53
2020-10-19 17:35:53

I encountered the same with one of our project today I was testing it in iOS 13.5.1, it was working in ios 12.4.xx

but accidentally one of my project drag n drop did worked, only difference was they were published using 2 diff computers. So I would troubleshoot this further.

Like
2020-06-25 11:37:00
2020-06-25 11:37:00

Have you tried changing the settings for Safari as shown in the picture below?

 

Attachment

Like
(1)
Add Comment