July 28, 2020
Unable to import WAV files
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July 28, 2020
Unable to import WAV files
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Whenever trying to import wav audio files we get the error message that the file may be corrupted.  I was able to successfully import older .wav files that were of the type pcm.wav.  But anything with the extension .wav without the .pcm gives us the following error: “Unable to import the audio file. Ensure that the file type is either MP3 or WAV.  Also ensure that the file is not damaged.

Is there a way that we can convert WAV to pcm.wav so we can upload our audio files?

2 Comments
2021-11-30 05:30:04
2021-11-30 05:30:04

Try Michaels advice, that worked for me

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2020-07-29 15:43:48
2020-07-29 15:43:48

Have you considered using an online audio converter to see if converting the files you have to wav format again might work? https://audio.online-convert.com/convert-to-wav Sometimes reconverting your files helps. You could also convert those wav files to high-quality mp3. Let us know if something like this works.

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