October 21, 2020
Learning Interaction Configure Dialog box not displaying
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October 21, 2020
Learning Interaction Configure Dialog box not displaying
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Hi,

I am a new user currently trying out the free trial version of Adobe Captivate on a MacBook Air. I can’t get the Configure Interaction dialog box to display anything when I select a Learning Interaction. I’ve tried reinstalling Adobe Captivate, Adobe Air, and Flashplayer but to no avail.

Has anyone else experienced this problem?

Thanks.

2 Comments
2021-11-30 04:02:26
2021-11-30 04:02:26

any tips?

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2020-10-25 08:41:51
2020-10-25 08:41:51

I am a Windows user, but since there are (almost) never Mac users around here, will try to offer some tips. Can you clean the Preferences? The easiest way to do so is to find the subfolder ‘utils’ under the installation folder and run the file ‘CleanPreferencesMac’ while Captivate is closed.

Which learning interaction did you try?  Can you check the full version number you have (normally under Help, about Captivate)?

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