January 25, 2021
Training and Assessment Simulations are not capturing slides
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All of a sudden, my training and assessment simulations are not capturing slides. The only slide it captures is the last slide when I hit end on my keyboard. Along with this, if I manually capture the slides, the click boxes, hints and failure messages (all set up in preferences) are not displaying. Is anyone else running into this and is there a fix? Thanks!
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2021-01-27 20:53:20
Are you sure to have the most recent release of your version? Look for the full version number under Help, About Captivate.
If you are on Windows, for capturing it is important to run CP with ‘Run as Administrator’ setup. Is that the case?
Did you already try to clean the Preferences? Do you clear the cache regularly?
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