February 17, 2021
Audio plays on the wrong slides
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February 17, 2021
Audio plays on the wrong slides
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I have a normal project set up…but the audio for slides 1-2 won’t play. Then suddenly when I’m on slide 3 the audio from slide 1 starts playing. Slide 4 (which isn’t supposed to have audio) plays some weird bit from the audio 2 slide. All through the course the wrong audio is playing or not playing at all.

I inherited this course, so I don’t know if there is some sort of script running or what…or even how to check.

Desperate

1 Comment
2021-02-18 10:46:51
2021-02-18 10:46:51

That problem is probably due to the fact that you need now to use HTML5 output since SWF output is dead.

For HTML5 output every audio clip needs to be loaded On Enter for the slide where it is sitting. Since audio clips can be very big, that needs time. Moreover if the audio clips start on the first frame and end on the last frame, Captivate may consider them to be a project audio file distributed over multiple slides, and try to download all audio on the first slide. To avoid this two recommendations:

  1. Avoid audio on the first slide.
  2. On each slide with audio, leave a gap before and after the audio timeline as you can see in the attached image

Attachment

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