VR project just shows up as black once published
I have seen several posts talking about this problem, however I cannot seem to find the answer.
I have created a Captivate 2019 project with a VR slide, hotspots, and a quiz question. In the editing view, it all looks fine. However, if I try and preview it or publish it, nothing shows up. When published it is just a black screen with the play bar at the bottom.
I have tried in Chrome and Safari and there is no difference between the two. Please help!!!
Are you using a Mac? Which OS version are you using and have you updated Captivate to the latest release? For a Mac, I believe it’s 11.5.4.613 or possibly higher. There was an incompatibility with macOS Big Sur. You may wish to check the notification at the top of this page:
Can check if you system supports WebGL?
After publishing: try to upload to a webserver, do not use local testing.
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