February 23, 2021
Detect M1 Macs automatically?
Comments
(10)
February 23, 2021
Detect M1 Macs automatically?
(10)

Hi there. I just started with Captivate, and when I tried using it, I found it didn’t work. Assets were jumping all over the screen, PowerPoint wouldn’t import, and so on.

After sleeping on it, I guessed (correctly) that it is because I have an M1 Mac (a Mac Mini).

Could Adobe make it so that the correct version gets downloaded automatically? You can already tell that I’m using a Mac. Can you not tell that I’m using an M1 Mac?

Failing that, perhaps Adobe could put dialog box, asking users which version they would like to download, M1 or Intel.

I was lucky to figure it out, but it wasn’t a great introduction to the software.

10 Comments
2021-03-02 23:17:36
2021-03-02 23:17:36

My understanding is that Adobe Captivate hasn’t been updated for M1 hardware.

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(4)
(9)
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Paul Wilson
's comment
2021-03-03 04:28:07
2021-03-03 04:28:07
>
Paul Wilson
's comment
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(2)
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defaultno3bpi8dag9x
's comment
2021-03-03 11:51:07
2021-03-03 11:51:07
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defaultno3bpi8dag9x
's comment

I was aware of the update to work with macOS Big Sur but the post you included clearly states that Captivate (2019 release) DOES NOT work on machines with M1 chipset.

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(3)
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Paul Wilson
's comment
2021-04-13 04:07:58
2021-04-13 04:07:58
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Paul Wilson
's comment

Well that’s enough to keep me from buying a new computer today. Thanks for the warning!

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(1)
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Emily Wood
's comment
2021-04-13 10:49:16
2021-04-13 10:49:16
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Emily Wood
's comment

It will come, but when that will be will be anyone’s guess.

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(1)
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Paul Wilson
's comment
2021-04-14 01:15:41
2021-04-14 01:15:41
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Paul Wilson
's comment

According to the Captivate team when I spoke with them on online chat, they have no plans to release a M1 version of captivate. They also were not aware if Captivate had been tested on a M1 Mac using Rosetta – and had no plans to test it themselves!

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(1)
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andrewg76970232
's comment
2021-05-24 02:54:47
2021-05-24 02:54:47
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andrewg76970232
's comment

Andrew, that response is almost comical if it wasn’t so serious!
I guess what they’re saying is that they have no interest in having Mac users as customers.
I’m almost speechless.

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(1)
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andrewg76970232
's comment
2021-05-24 10:12:02
2021-05-24 10:12:02
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andrewg76970232
's comment

There might be no plans to update Captivate 2019 to run on M1 Macs but I would be very surprised if Adobe Captivate version 12 didn’t include the M1 processor.

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(1)
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Paul Wilson
's comment
2021-07-28 03:03:05
2021-07-28 03:03:05
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Paul Wilson
's comment

Any news on when the new version will be released? From my understanding, they are teasing a preview at eLearning World.

From your experience, after a preview such as this, how long does it take for the release of the new version. Just curious as you are connect and usually in the know.

Thanks

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RY-ID
's comment
2021-07-29 00:18:36
2021-07-29 00:18:36
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RY-ID
's comment

I can’t say.

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