we created an e-learning course in Captivate which works quite fine on several devices. But now there is a problem on mobile apple devices with iOS 14 and Safari. As LMS we use Moodle, updated to most recent version.
The issue is, that Moodle does not track the course at all. If the learner stops the course e.g. at slide eleven, then close the course and start it again from Moodle, the course alway starts from slide one. On other than apple devices and on the test platform SCORM Cloud (even with apple device), the tracking works correctly.
Is there anyone with the same problem and maybe a solution?
Is there anyone who can give me informations, which settings I should use in Captivate Preferences to reach a maximum of compatibility with Moodle?
Thanks in advance for your support! Tanja.