February 26, 2021
Project not bookmarking Captivate 19
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February 26, 2021
Project not bookmarking Captivate 19
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Project is not bookmarking in the LMS.  I went in and made sure the never send resume data box was unchecked in the advanced reporting section.  I don’t know why the tutorial won’t bookmark the users last place.  Please provide any assistance or guidance. CRPP Tutorial rev including knowledge checks_Feb 26_2021

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2021-03-01 09:07:23
2021-03-01 09:07:23

I suppose you mean either version 11 or 11.5, both main releases under CP2019 and the most recent ones. Which one? You can check under Help, About Captivate.

For your problem: can you start by uploading the same tutorial to SCORM Cloud (which is the standard)? If it works fine there, the issue is with your LMS, not with Captivate.

Do you use a TOC? If yes, please do NOT use the Self-paced learning setting. It is another way of bookmarking but could get in conflict with the LMS bookmarking. If you have a Score slide, have at least one extra slide after the score slide. Post a screenshot of the Quiz Preferences, please. You only mention that ‘Never send Resume data’ is unchecked. Especially the field ‘Required’ could lead to issues as well.

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