HIGHLIGHT
HIGHLIGHTED
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Summary
Interactive Customer Service Decision Tree
5 Comments
2021-04-07 21:39:38
2021-04-07 21:39:38
I liked the simplicity and graphics
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(2)
2021-03-25 15:05:06
2021-03-25 15:05:06
I love this and the graphics are amazing and show diversity.
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(1)
(1)
2021-04-01 19:15:32
2021-04-01 19:15:32
I agree, great visuals throughout! Nicely done.
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2021-03-22 15:14:37
2021-03-22 15:14:37
I like this concept and I plan to try something similar for my organization.
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(1)
(1)
2021-03-22 16:32:41
2021-03-22 16:32:41
Thank you. I was able to create a much longer decision tree, used during onboarding customer service agents. The decision tree has been a great way to get everyone in the habit of using questions as a way of making decisions and increased the proper selection of knowledge resources.
Look forward to seeing your progress on the decision tree.
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(1)
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Adobe Captivate
Adobe Events
Basic Interactive Decision Tree for Customer Service
5
5
