March 9, 2021
Captivate HTML 5 problem that only occurs on iOS or Iphones and Ipad.
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March 9, 2021
Captivate HTML 5 problem that only occurs on iOS or Iphones and Ipad.
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I have the following problem. I have successfully exported a Captivate application that is on an FTP server. It works fine on Windows and Android devices but not on iOS devices. As soon as the application is to be launched on an iOS device, a black screen follows with a play button, but it does not respond when pressed. On an older iPhone, the application could be executed, but the font was completely different and the 360° views could not be started. Also, the buttons that were created with SVG do not work on the older iPhone.
What is the reason for this and what can I do to make it work on all devices?
The application can currently be “viewed” at: https://www.thm.de/hit21/
The ZIP file for this application is also attached.

My system is currently running Captivate 2019 version 11.5.5.553.

I am grateful for any suggestion and solution.

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2 Comments
2021-03-25 08:12:06
2021-03-25 08:12:06

Yes, I have published it as an HTML5 project.
I now seem to have managed to solve the problem.
I did this to avoid the above problem:
1. I took out the YouTube video that starts at the beginning. This made it possible that iOS devices could at least start the application. However, on iOS devices still did not go the buttons to navigate.
2. in the release settings I have then additionally activated the gesture control. Now the buttons also work on iOS devices.

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2021-03-10 16:32:28
2021-03-10 16:32:28

Did you publish the project in HTML5?

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