March 13, 2021
CPInternalzipUtils.cpp716 Error
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March 13, 2021
CPInternalzipUtils.cpp716 Error
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(4)

Joining the list of urgent voices looking for a fix to this error. Uninstalled and reinstalled with no luck. Same error leading to a fatal error and shut down.

Thank you,

Kevin

4 Comments
2021-03-14 22:15:24
2021-03-14 22:15:24

Same here. Have to work offline for Captivate to work… J

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2021-03-15 09:05:31
2021-03-15 09:05:31
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jorgenf50250910
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2021-03-14 10:23:55
2021-03-14 10:23:55
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2021-03-14 00:00:43
2021-03-14 00:00:43

Have you seen the other posts on this regarding going offline? (close captivate first, reboot, and then go offline). They say it works. I have not confirmed.

To be clear – it seems to be more successful if you close out of Captivate completely or start with a fresh reboot and disconnect from the network PRIOR to launching Captivate.

 

I, too, was affected by this for the first time today.

I found that if I simply disconnect while still in the program – it was not good enough.

https://community.adobe.com/t5/captivate/updated-having-trouble-saving-adobe-captivate-files-on-microsoft-windows/m-p/11892489/thread-id/289474

 

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