Issue with “Corrupt” Files
March 12, 2021
Issue with “Corrupt” Files
March 12, 2021
Newbie 1 posts
Followers: 0 people

Has anyone else been experiencing issues with opening files that are being labeled as corrupt?  Myself and 2 co-workers are having the same issue.  I’ve read the thread about corrupt files, but I find it hard to believe that every file we’ve tried to open is corrupt.

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Mar 15, 2021
Mar 15, 2021

Hi Albert,

I am very sorry to hear about this. Are you still facing this issue? If so, can you share a screenshot of the error message that you’re seeing? Please submit your error messages to captivatehelp@adobe.com. Thanks!

 

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Mar 14, 2021
Mar 14, 2021

Is this a recent phenomenon? If yes are you on Windows? Maybe you are suffering from the general problem which occurs at this moment after the most recent Tuesday patch by MS?

Have a look at this recently updated blog:

https://elearning.adobe.com/2021/03/having-trouble-saving-adobe-captivate-files-on-microsoft-windows/

 

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