Additional discussion questions:
– What are your main requirements from a virtual conferencing tool in your line of work?
– Highlight some issues that you face during virtual conferencing and suggest some UI/UX solutions to overcome those problems.
Have you registered for AEW 2021 yet?
This one makes me think
We’ve typically used Zoom. Looking for simplicity and convenience. Issue that could have UX solution: an audio cue to show when someone enters the waiting room (this may exist already).
Letss see—
All depends on the purpose because you talk about three different goals: webinars, virtual class, meetings.
My first preferred tool is Adobe Connect, certainly for virtual classes (online teaching) and webinars. It has everything needed in those situations, way better for concurrent tools. The biggest issue is that to be able to take over the system of the trainee, they need to install Connect on their system which is not allowed in some companies or administrations. I use Connect even for quick recordings. Being able to offer the learner a link to the class/webinar without need to store in a mp4 is also a big advantage. Having ‘workspaces’ (pod arrangements) and polls right out of the box make it my big number one! Except for meetings, video conferences.
Recently since MS is pushing it so much I had to use MS Teams for testing Captivate developers on their skills. Teams can be very frustrating, due to lags in notifications, availability of uploaded documents. Whereas Teams is an excellent tool for collaboration in a team and for meetings. However I try to avoid it whenever possible for real online training (virtual classes).
Meetings is when I prefer Teams or BlueJeans over Connect. What I avoid all the time is Zoom.
When my clients purchase an hour or more of my consulting time I conduct an MS Teams meeting with them. While there are so many choices in this area I selected MS Teams for its security but more importantly it’s included at no additional cost with my Microsoft 365 Business Standard account.
The ability to record these sessions and have standard MP4 recordings of the session usually within minutes of the web conference is convenient when my clients would like a recording of the session. I hate to have to expect my clients to take notes during our time together. The recording makes it easy for them to just focus on our discussion.
Teams also include Microsoft Bookings, which makes it easy for my clients and me to schedule these sessions as well. My clients can look at my schedule and see openings converted to their own time zone. I no longer need to send emails back and forth converting time zones and suggesting times that work for our schedules.
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