October 6, 2021
Captivate 2019 Tab Focus in Quiz and Knowledge Check Slides
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October 6, 2021
Captivate 2019 Tab Focus in Quiz and Knowledge Check Slides
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(9)

Greetings, Captivate community.

I’m working on enabling accessibility for learners who aren’t able to use a mouse, and I’ve hit a roadblock with quiz and knowledge check slides. I’ve already confirmed that accessibility is working for screen readers, as confirmed by our screen-reader users. I’ve also got the focus indicator displaying on all buttons; however, it doesn’t display on quiz/kc radio buttons or checkboxes.

When I tab through a quiz or kc slide, the focus indicator disappears when it should be showing the first quiz answer radio button or checkbox. I can press the spacebar to select the quiz answer, and I can use the arrow keys to move up and down to select the other answers, but all the while I can’t actually see what I’ve selected until I’ve pressed the spacebar, which isn’t helpful.

I’ve viewed other similar posts on this and here’s what I’ve done: In the Publish Settings, I’ve checked Enable accessibility and Restrict keyboard tabbing to slide items only, and unchecked Hide selection rectangle for slide items in HTML5. I’ve also tried different combinations of these. None of this addressed the issue, so I went into the CPLibraryAll.css for the published project and added the CSS described in 8955973. I’ve also tried adding other elements and declarations to the CSS, but at this point I’m just throwing things at it and hoping something sticks.

Has anyone else had this trouble and overcome it with some wisdom to impart?

9 Comments
2022-04-04 18:14:31
2022-04-04 18:14:31

Using the Narrator Screen reader, You can use the Narrator key (which is the Caps Lock key) in combination with the left and right arrow keys to navigate the Questions, Answers, and Feedback created in Captivate 2019. This is the only way I have found that works.

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sufferinsuccotash
's comment
2022-04-07 19:48:22
2022-04-07 19:48:22
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sufferinsuccotash
's comment

Thanks very much for posting your answer. This may be a viable solution for some who have also posted here. However, for mobility-impaired individuals, this means they would have to control Narrator as well as the course, which isn’t ideal for our audience. Appreciate you taking the time to respond, though!

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2021-11-23 19:42:49
2021-11-23 19:42:49

Any chance you have any updates on this?

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2021-11-15 21:34:51
2021-11-15 21:34:51

Our team just discovered the same issue. Our keyboard accessibility compliance is severely compromised due to no visible tabbing between quiz slide options! Did anyone come up with a workaround solution yet? How do we report this to Adobe to get it fixed?

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deborah schonfe990078717
's comment
2021-11-17 18:44:16
2021-11-17 18:44:16
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deborah schonfe990078717
's comment

You can enable visible tabbing with the following steps:

  1. Click Edit \ Preferences.
  2. On the left hand side of the Preferences window that opens, expand the Project category and select the Publish Settings category.
  3. Ensure there’s a check in the box next to “Enable Accessibility” and remove the check in the box next to “Hide selection rectangle for slide items in HTML5.”

As I’ve mentioned in my post, however, quiz objects don’t show the tab focus indicator, which means developing quiz questions using objects, assigning points to them, and scripting feedback, which increases development and testing time.

As Faith has noted in her reply below, if you’d like to submit a feature request to Adobe, you can use the form at this link: http://www.adobe.com/products/wishform.html.

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2021-10-16 15:47:34
2021-10-16 15:47:34

Same here. Sorry.

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2021-10-12 21:42:20
2021-10-12 21:42:20

I wish I could provide a better solution, but unfortunately I am running into the exact same issue. My only suggestion would be to include on-screen text that states, “Use your spacebar and arrow keys to navigate the answer options, and make a selection using the submit button.”

Additionally, I have begun to submit feature requests through a link that Paul Wilson provided on a previous thread: http://www.adobe.com/products/wishform.html

Let me know if you find any other work-arounds, and I highly encourage you to submit this as a request along with any other accessibility features you find relevant.

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Faith5E1F
's comment
2021-10-15 19:10:19
2021-10-15 19:10:19
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Faith5E1F
's comment

Thanks kindly for your response. I have indeed submitted a feature request for this. Initially, I thought this could be a bug given that other accessibility provisions exist within Captivate. However, something I noticed in Adobe’s resources, including their most recent E-Learning World seminar on accessibility, is that the general direction on creating accessible learning that is inclusive of mobility-impaired learners is to create a course that runs from beginning to end without the need for any intervention, just like a video. I find this disappointing, as the research I’ve read asserts that a high degree of interaction is required between learners and their course content, their instructor(s), or their peers in order to have a meaningful learning experience. With self-paced online learning, learners can only interact with the content, so it’s all the more important to find creative ways to engage them with interactivity beyond just navigating through a course, regardless of their abilities or disabilities.

I’ll post here if I arrive at a solution for this before someone else posts one. Thanks again!

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2021-10-12 21:25:46
2021-10-12 21:25:46

While I wish I was able to provide a solution at this time, I can only comment to say you’re not alone! I’m running into this exact same issue with accessibility.

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