February 15, 2022
CPTX not loading on another PC (CAPTIVATE 2019)
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February 15, 2022
CPTX not loading on another PC (CAPTIVATE 2019)
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First time posting here so unsure if this is correct space but here goes,

I have a captivate project that I have stored onto a USB (cptx file) and then loaded to another PC (with same version of Captivate). Issue is that I get this message, anybody have idea what I could try to overcome this?

I have tried storing this on multiple USB’s to test that the USB isnt the issue. I can load the file from the USB back to the original PC (to test the file isnt damaged).

The version of Captivate Im using is 2019 (latest update).

Thanks!

1 Comment
2022-02-16 13:20:14
2022-02-16 13:20:14

You have to transfer the cptx file to the system, not open it from the USB.

Another possibility is that you may still have the same file open on another system, which means it will be locked from simultaneous opening.

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