June 27, 2022
The stage remains white while creating VR project
Miho Adachi Follow
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June 27, 2022
The stage remains white while creating VR project
Miho Adachi
Miho Adachi is an instructional designer. Her previous role was a trainer at a major Japanese consulting company. She did on-site training over 100 days per a year from September 2001 to April 2019. During that time, she was a member of a new program development team and worked on localization of overseas programs. She attended the Adobe Captivate Specialist course in May 2019. After passing the assessment, she is independent and engaged in e-learning consulting and design.
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When creating a VR project, my client faces an error where the stage remains white and the button to add 360°material is not displayed on the stage. So the client-designer cannot add 360° material.
In my case, it looks like this screenshot, so I don’t know why it doesn’t look the same while the client is working.

Is it due to the PC’s specifications or the company’s security?
If anyone knows this conditions factor, please let me know.

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Miho Adachi
Miho Adachi is an instructional designer. Her previous role was a trainer at a major Japanese consulting company. She did on-site training over 100 days per a year from September 2001 to April 2019. During that time, she was a member of a new program development team and worked on localization of overseas programs. She attended the Adobe Captivate Specialist course in May 2019. After passing the assessment, she is independent and engaged in e-learning consulting and design.
Explorer 11 posts
Followers: 4 people
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Miho Adachi Follow
Miho Adachi is an instructional designer. Her previous role was a trainer at a major Japanese consulting company. She did on-site training over 100 days per a year from September 2001 to April 2019. During that time, she was a member of a new program development team and worked on localization of overseas programs. She attended the Adobe Captivate Specialist course in May 2019. After passing the assessment, she is independent and engaged in e-learning consulting and design.
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Lieve Weymeis
2022-07-04 08:46:29
2022-07-04 08:46:29

You’re welcome, hope the problem gets solved with that workflow.

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Lieve Weymeis
2022-06-28 11:34:37
2022-06-28 11:34:37

Can you have a look at this blog by a staff member which seems like an answer to your problem:

Not able to see Add 360 image/video icon on the 360 slide – check for the required GPU/WebGL support on your machine – eLearning (adobe.com)

 

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Miho Adachi
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Lieve Weymeis
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2022-07-04 03:40:02
2022-07-04 03:40:02
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Lieve Weymeis
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I am always grateful for your help!

I will write a comment on the link. It was very helpful.

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