August 21, 2022
I can’t use the free trial
joel odota Follow
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August 21, 2022
I can’t use the free trial
joel odota
Founder, youth leader, trainer, and education consultant with over five years of experience in Africa, Asia, Europe, and the Americas always looking out for opportunities to change the face of development in poor nations. I possess two years of experience in Adobe Captivate and Moodle LMS delivering tailor-made training to managers of civil society organisations. Thank you for checking me out and I look forward to working and exploring more features of Captivate with you!
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Summary

I can’t use the trial version of Captivate on my Mac. I didn’t try a subscription though.

Hi all, my name is Joel. I am using the program on my Macbook. I downloaded the free Adobe Captivate from the official site, and signed in on the web, as well as on the App but still keep getting this error message.

Is anyone experiencing the same? I couldn’t open old CPTX files either.

I would appreciate any help from the community.

Joel

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joel odota
Founder, youth leader, trainer, and education consultant with over five years of experience in Africa, Asia, Europe, and the Americas always looking out for opportunities to change the face of development in poor nations. I possess two years of experience in Adobe Captivate and Moodle LMS delivering tailor-made training to managers of civil society organisations. Thank you for checking me out and I look forward to working and exploring more features of Captivate with you!
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Followers: 1 people
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joel odota Follow
Founder, youth leader, trainer, and education consultant with over five years of experience in Africa, Asia, Europe, and the Americas always looking out for opportunities to change the face of development in poor nations. I possess two years of experience in Adobe Captivate and Moodle LMS delivering tailor-made training to managers of civil society organisations. Thank you for checking me out and I look forward to working and exploring more features of Captivate with you!
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Paul Wilson
2022-08-22 17:37:52
2022-08-22 17:37:52

Hi Joel,

This is the just a user forum. You might get better results if you reach out to Adobe directly. Try emailing captivatehelp@adobe.com for assistance or troubleshooting.

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joel odota
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Paul Wilson
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2022-08-23 18:12:23
2022-08-23 18:12:23
>
Paul Wilson
's comment

Hi Paul,

Thank you so much for this.

I really appreciate it.

Let me get an email to the team right away.

Joel

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