Please Help!
TTS Voices are not displaying in Captivate 2019; the additional voices were install today. However, I have another version of Captivate, Adobe Captivate 9 (64 bit). installed on my PC and it displays the voices for v9.
I
have two separate files for the voices on my computer: one for Captivate. 2019 and one for Captivate 9.
I don’t understand why I can the additional voice (Bridget, Chloe, James, Julie, Kate, Paul, and Yumi) in v 9 but not in v 19.
Please help!
It would be better if you mentioned the full version number for CP2019, which you can find under Help, About Captivate.
Do you still use Captivate 9? I also had both folders, even after uninstalling CP9 and needed to delete the installed voices for that version manually. But it never did cause any issues for CP2019.
However I am worried about the date of those CP9 voices, which normally should have been somewhere in 2016, not in 2022 as you show in that screenshot. The indicator x64 is missing for the CP2019 voices. If you are on a version before the most recent update (which has new voices) the original date of the CP2019 voices is the installation date which seems also to be very recent. What was the sequence of the recent re-install? Did you install the Voices from the TTS dialog box? I suppose you have checked the content of both Voices folders?
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