July 5, 2023
All new Captivate buggy – where to report?
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(3)
July 5, 2023
All new Captivate buggy – where to report?
(3)

All new Captivate buggy – where to report?

Hello. I began using the ‘all-new Captivate’ yesterday and it seems to frequently crash.

Also some features don’t seem to be working as they should, such as some of the interactions, and also the responsive feature to switch displays from tablet to phone to desktop.

Where is the correct place to report these bugs so that the developers can be alerted and fix them?

Thank you in advance.

3 Comments
2023-07-06 13:56:59
2023-07-06 13:56:59

@Nagendra, thank you so much! Also may I ask, do the queries from this discussion form get sent to the engineering team? Because many problems are being shared in these discussions – should we also send them to the email which you shared? Thank you so much! -Lisa

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Lisa, New Captivate '23
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2023-07-07 09:11:56
2023-07-07 09:11:56
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Lisa, New Captivate '23
's comment

Hi Lisa, yes you are right. Its better it it hits their inbox..

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2023-07-06 11:05:31
2023-07-06 11:05:31

Hi thanks again for your query and glad to know that you are using the all-new Adobe Captivate fully. Sorry to hear about the frequent crash amongst other queries and feedback that you’d like to share with our team. Please mail your queries to – CaptivateHelp@adobe.com . (24*5 support team)

Regards

Nagendra

Adobe eLearning Community Moderator

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