November 30, 2023
The shared catalog learning path not appearing in the vendor account.
Comments
(0)
November 30, 2023
The shared catalog learning path not appearing in the vendor account.
(0)

Problem Statement:

The learning path associated with the externally shared catalog does not appear in the vendor account.

Brief Description:

There are scenarios wherein the customer shares the catalog having the learning path with other accounts/vendor accounts. However, after accepting the catalog, the receiver account admin can able to see only courses but not the learning path associated with the catalog.

Why does this happen?

This issue is generally seen if the vendor account has enhanced LP disabled. If disabled, the enhanced Learning path will not get shared.

Steps/Troubleshooting:

  • Log in as admin.
  • Go to settings>>general>>Learning paths>>enable it.
0 Comments
Add Comment