am trying to create an interactive video. The length of my video is 4 minutes, and I have placed 14 buttons. The buttons are designed to appear on the screen and automatically pause the video. I input the specific seconds; for instance, I want it to pause at 78 seconds. However, when I play it, the video pauses at 79 seconds. The button properties are set with “Appear after 78 seconds” and “Pause after 0.5 seconds.” When I play the video, it pauses at 79 seconds.
Subject: Issue with Placing Buttons and Pausing Background Video in Captivate 2019
Hello Adobe Support Team,
I am facing an issue while working with Adobe Captivate 2019. I am attempting to place a button on top of a video, and I want the button to appear at a specific second and pause the background video.
Problem Description: I am trying to add interactivity to my video. The duration of my video is 4 minutes. I have added a button that should appear on the screen and automatically pause the video. I input the desired second; for instance, I want the button to appear at 78 seconds. However, when I play the video, the button appears and pauses the video at 79 seconds. The button’s properties are set with “Appear after 78 seconds” and “Pause after 0.5 seconds.” Despite these settings, the video pauses at 79 seconds when I play it.
I kindly request your assistance in resolving this issue. I am looking forward to your guidance on the necessary steps and suggestions.
Thank you in advance for your help.
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