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Hello everyone. I need to create a course for our internal staff teaching them how to use the new software. I am a bit lost on that as I haven’t developed courses on software in the past and I need to create this one as a priority. How do we go about creating such courses? Any help is highly appreciated.
Hello everyone. I need to create a course for our internal staff teaching them how to use the new software. I am a bit lost on that as I haven’t developed courses on software in the past and I need to create this one as a priority. How do we go about creating such courses? Any help is highly appreciated.
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Firstly, you may want to check what kind of software it is and how this type of training has been imparted previously in your organization. A few options to consider are-
- Use a screen recording tool to record a video having a step-by-step walkthrough with narration
- Record a simulation with a tool like the new Adobe Captivate. It will let you create 3 modules simultaneously, namely Demo (show-me), Training (let me try), and Assessment (test me). In Training and Assessment modules, the learners will be able to try the steps on their own in a simulated environment.
- Create a step-by-step process flow in a Word doc with screenshots, something like a user guide
If the learners are expected to practice, then dummy/test logins for the users can also be given.
I strongly recommend to use Classic Captivate in this case. There are several reasons:
- The software sim in New Captivate is a copy of the old one, but it uses items and terms which no longer exists in this version. I think about click boxes, Text Entry boxes. That makes it rather limited.
- You can have 3 modes in sims: demo, assessment, training. Only the last two are really interactive and scored. The score can be transferred to a LMS. However due to the focus on responsive projects, automatic panning/zooming will occur on mobile devices. That is not what you’ll want for a real assessment since it points to the region which needs to be clicked.
- I never used Demo mode since Video Demo appeared in version 6. The quality of the output which is always MP4 is much better, it has a non-destructive editor with much more possibilities. Publish to MP4 is fine, and MP4s can be distributed in many ways. That feature is not available in New Captivate. Do not publish a software sim in Demo mode to MP4 because you’ll could be very frustrated if you have a lot of FMR slides which need to be converted to individual MP4s on runtime. I often need to warn for this workflow.µ
I once started writing blog about software sims, btu since almost no one was interested…
https://blog.lilybiri.com/software-simulations-preparation-phase-back-to-basics
