March 13, 2024
Stand alone Captivate project error
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(1)
March 13, 2024
Stand alone Captivate project error
(1)

Hi.
I have designed a “Jeopardy” game for our employees that will be hosted on our intranet. The plan is to put a link to the game in our newsletter for quick and easy access.
I am pretty good at designing in Captivate but the “back-end” is above my head. Most of my Captivate projects have been uploaded to our LMS system, Brightspace, but this one I wanted staff not to have to “log in” or go to multiple pages to find.
With the help of our extensive IMT department, I work at a large hospital, they were able to upload the Jeopardy project and gave me a link to it. The link works great, right to the game, with one exception. There is first an error message…
Error – unable to acquire LMS API, content may not play properly and results may not be recorded. Please contact technical support.

According to our IMT …
“We see the error message too, it seems to be because this is not inside an LMS like Brightspace, the program seems to be looking for the LMS API, but can’t find it.  There’s nothing we can do about that.  Maybe there are settings you can change when exporting?”

Any help would be appreciated.

1 Comment
2024-03-19 09:49:14
2024-03-19 09:49:14

The reason for that error is probably due to the way you published the game. Did you activate Reporting under Quiz Preferences? If yes, you have created a SCO (compliant with SCORM LMSs) which is capable of transferring data to a LMS (like to a gradebook). But you don’t want a SCO, you want a simple published package. I do this often on my blog. I do not activate Reporting, even if there are questions or scored objects. I upload that published folder to part of my domain, acting as a webserver. You just have to include the URL to the index.html file in a text or in another way to provide access. Example: have a look at my most recent post, which was an aswer to a user:

https://blog.lilybiri.com/multiple-failure-messages-quiz-in-captivate-classic

There is an embedded link to the published quiz which you can see in that post. In HTML language, this is what I inserted in the post:

<p><iframe src=”https://www.lilybiri.com/published/Fail3Classic/index.html” width=”800″ height=”490″></iframe><br></p>

You see the path to the index file, which is uploaded to the ‘subdomain’ published. In this case I used an iframe with a fixed resolution of 800×490 which is smaller than the original resolution but has the same width/height ratio.

I hope this could help?

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