May 3, 2024
Captivate 12.3 Quiz question slide gets stuck when branching
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(1)
May 3, 2024
Captivate 12.3 Quiz question slide gets stuck when branching
(1)

Is anyone else running into a problem with their quiz slide not proceeding?

I’m working in 12.3, and most quiz questions work as they should, except one.

The true-or-false quiz setting is set to unlimited attempts. On success, proceed to the appropriate slide and adjust the variable up by 1.

I have this same setting in almost all of my other quiz questions, and they work fine.. however, this one question shows the caption when you get it correct, and then when you click to continue, the caption disappears, and the slide gets stuck.

Here is what I have tried to mitigate this issue:

  • Rewrite the quiz on a new slide; it will do the same thing.
  • Change it to a knowledge check instead of a graded question
  • Change the type of question: I’ve changed it to multiple choice, multiple options, etc.

Every time, I get the same result. Before previewing my project, I clear my history, cache, and cookies. I’ve tried to preview it in multiple browsers. When I initially published this course, I wasn’t having this issue. It was working fine in our LMS until some minor spelling errors were identified, and I republished the course.

Please help!

1 Comment
2024-05-07 13:45:11
2024-05-07 13:45:11

jessicak6143470

One possibility could be AND, OR condition is not configured correctly and you mentioned it worked with same configuration earlier so it seems project specific issue. Can you share the sample project to check at our end .

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