Customer wants to enable Multi-Manager feature in their Adobe Learning Manager account. The account has users imported through FTP connector. The account admin cannot enable the ‘Multi-Valued’ option for that acive field and it is disabled How to enable Multi-Valued option for an Active field in properties configuration page?
Please follow the steps below to enable multi-valued option in the active field.
-> Go to data sources and disable the connector.
-> Upload the user CSV through ‘CSV Upload’ WITHOUT adding the multi-manager fields in it.
-> Now, go to the active field and then enable the mutli-valued option for the required active field.
-> Then go back to the data sources and enable the connector.
-> Now you can import the users CSV with multi-manager fields in it.