Problem Statement:
The register interest button is not available for the course in Adobe Learning Manager.
Role: Learner.
Brief Description:
There are cases where admin users sees that some of their course have no seats in it but still learners can not see the register interest button to register interest.
This article explains in which case the courses show the Register Interest button.
Steps to be carried out by the admin user to rectify the issue.
In ALM, the course shows the “Register Interest” button when there are no open instances of the course available for enrolment. I.e. when all the instances associated with the course are in retired state.
If the course has any open instance but the seat limit has reached (No seats available for the course), then the course still shows the “Enroll” button to learners. In this case, the learners will be added to waitlist if they click on the “Enroll” button.
Admin user can follow the below steps to verify if the course has any open instance with it.
Login as admin>>go to courses >>find and open the course>> instances.
For more clarity, please refer to the below recordings.
Course with Open instance: The “Enrol” button shown to the learners.
Course with NO open instance: The “Register Interest” button shown to the learners.