Mouse Click not recording using Captivate Software Simulation

Good Day, I have recently upgraded from Captivate 2017 to 2019. I am trying to record a software simulation training and demo. I am using Automatic recording, multiple monitors (I have tried recording from each monitor, including disconnecting and only using the laptop), but it is not recording the mouse clicks. It does seem to be recording “some” of the keystrokes when typing, and all of the “Enter” button strokes. Can anyone assist in what the issue may be? Are […]

Mouse Click not recording in Software Simulation

I am trying to record a software simulation in Captivate (2019). I am using Automatic but when I click in the software as I move through, it is only recording 1 or 2 slides (out of 25 clicks). Can anyone help? Thank you, Dirk