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Hi Everyone! Working on converting ILTs to e-learning modules for one of my clients in the hospitality industry. The learners are mainly the front-end teams interacting and engaging with their customers, with seat time for each module of approx. 12-15 min. I need suggestions on strategies and various instructional aids that I can use to make the content more engaging and immersive. Need a helping hand here Captivate family…
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