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Adobe Captivate Reviewer not Publishing the images of Captivate 2017 project. New test projects have been created with a few images and the problem is seen there as well.
Started using the Captivate Reviewer running under Adobe Air a few weeks ago. Seemed to Publish successfully at that time. Subsequently attempts have not been good. The project size I am currently working on is about 150 MB. When I Send for Shared Review, the size of the CREV file is only 7 MB and there are virtually no images in it.
Is anyone else have an issue with this?
I have been using an iMac with High Sierra OS but have switched over to a Windows 10 platform and am experiencing the same problem.
I have contacted Adobe support this past week. They have duplicated the problem but have not yet found a solution.
Preferences have been reset but not effective in fixing this problem.
The latest Updates for Captivate and the Reviewer have been installed.
Started using the Captivate Reviewer running under Adobe Air a few weeks ago. Seemed to Publish successfully at that time. Subsequently attempts have not been good. The project size I am currently working on is about 150 MB. When I Send for Shared Review, the size of the CREV file is only 7 MB and there are virtually no images in it.
Is anyone else have an issue with this?
I have been using an iMac with High Sierra OS but have switched over to a Windows 10 platform and am experiencing the same problem.
I have contacted Adobe support this past week. They have duplicated the problem but have not yet found a solution.
Preferences have been reset but not effective in fixing this problem.
The latest Updates for Captivate and the Reviewer have been installed.
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Actually I see only few users talking about the Reviewer in the past 2 years. It also looks like it has not been updated with release 10 (CP2017) but may be wrong of course. Did you test with a small project to see if the issue could be due to the size of the project? In my present situation I no longer have used it in a while, it used to be a fine AIR app, but some of my former colleagues had issues with the installation etc.
Is there an alternative to Reviewer now? I currently do not have a good method for overseas clients to review and give feedback on Captivate products.
