September 17, 2018
Cannot install Captivate 2019
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(4)
September 17, 2018
Cannot install Captivate 2019
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(4)

I installed the Captivate 2019 exe file. In my Windows 10 settings I can see it under apps however, it is nowhere to be found?? I include 2 screenshots.

I installed the Captivate 2019 exe file. In my Windows 10 settings I can see it under apps however, it is nowhere to be found?? I include 2 screenshots.

4 Comments
2018-09-18 10:31:33
2018-09-18 10:31:33

Can you list the steps you took to describe what you mean by Installing the exe file?

What happens when you click in the Adobe Captivate 2019 highlighted in red on your screenshot?

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2018-09-18 09:41:46
2018-09-18 09:41:46

douws9823411 , Can notice Adobe Captivate 2019 listed in the screenshot shared by you. Highlighted the same attached for reference.

 

Attachment

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2018-09-17 18:57:25
2018-09-17 18:57:25

Hi,

As per the screenshot, I can see that Cp 2019 has already been installed on your machine. I would request you to follow the below steps to create a shortcut icon of Captivate 2019 on your Desktop-

Browse to the file on your hard disk for which you want to create a shortcut. The default installation location for Cp 2019 64 bit is “C:\Program Files\Adobe\Adobe Captivate 2019 x64”
Right click on “Adobe Captivate.exe” file -> Send To -> Desktop (create shortcut)

Let me know if you face any issue.

Regards,

Ajit

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2018-09-17 18:11:56
2018-09-17 18:11:56

Did you run the exe file to install?

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