September 7, 2018
Downloading Captivate 2019
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(5)
September 7, 2018
Downloading Captivate 2019
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(5)

Where do I find the download button for downloading the Adobe Captivate 2019 software?  I have paid for my renewal, and have signed in, but no “download here” button is to be easily found.  I was hoping the process would be far more intuitive, but cannot find it.

5 Comments
2018-09-08 03:34:19
2018-09-08 03:34:19

Hi, Sorry about that, we will look into this.

Please use this link to download the build – https://www.adobe.com/products/captivate/download-trial/try.html

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Shambu Nashi
's comment
2018-09-12 11:34:12
2018-09-12 11:34:12
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Shambu Nashi
's comment

Sorry, but the link download the 2017 version. Alternative?

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intelligent_neighborsFA21
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2018-09-12 17:02:03
2018-09-12 17:02:03
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intelligent_neighborsFA21
's comment

When you navigate to the link, https://www.adobe.com/products/captivate/download-trial/try.html , it ask for the org details and bottom you can see “Download Adobe Captivate (2019 release)”, select the platform and language. Click Sign up to download the selected version. Please refer to the attached image.

 

Attachment

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Shambu Nashi
's comment
2020-09-28 10:40:11
2020-09-28 10:40:11
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Shambu Nashi
's comment

This is the error I got  Error Code: 24.  I did select the 2019  release.

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Shambu Nashi
's comment
2020-09-28 10:47:31
2020-09-28 10:47:31
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Shambu Nashi
's comment

It ended up working after selecting retry.  Thank you for your help.

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