October 16, 2018
Activating the Complimentary License for Captivate
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(4)
October 16, 2018
Activating the Complimentary License for Captivate
Learning Experience Designer / Educational Technologist in Higher Education
Newbie 4 posts
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So… for the Guide level, I receive a three-month complimentary license for Captivate; how do I activate that? Now that my free trial has expired, Captivate is asking me for a serial number in order to open it, and I don’t have one.

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2018-10-19 07:48:47
2018-10-19 07:48:47

You have to install the trial version, then you’ll be asked to enter the serial number.

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2018-10-19 06:11:14
2018-10-19 06:11:14

Hi Michael,

Once every quarter, after reaching a new level, we mail you the Captivate Serial Number. Please provide the same to activate Captivate.

Note: If you do not see any mail from Adobe, please check your Spam folders. Chances are the email will have already reached you in the Spam folder.

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Chithra Basker
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2020-07-09 15:47:58
2020-07-09 15:47:58
>
Chithra Basker
's comment

Are you around?  I have sent a couple of emails and received no response.

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2018-10-19 05:13:23
2018-10-19 05:13:23
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