October 9, 2018
Pause/Play causes an error with Closed Captions?
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October 9, 2018
Pause/Play causes an error with Closed Captions?
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Hello Captivate friends,

I am attempting to add closed captions to a slide with an added YouTube video.  It would not allow me to add captions to this type of video, so I included a slide-length audio clip of silence, which then allowed me to add closed captions.

The closed captions play through perfectly unless the user clicks my customized play/pause button ( set with advanced actions to pause/continue the slide).  If the user pauses the slide, the closed captions will not continue when you press play.  Pressing play will continue the slide/video, but the closed captions will no longer change text.

Do you have any suggestions on how to fix this error?

1 Comment
2018-10-13 13:29:10
2018-10-13 13:29:10

Can you post a screenshot of the advanced action you are using for the Pause/Play button?

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