I am trying to load a YouTube video using the Interactive video tool. The loading shows the upload until 50%, stops there and never finishes. when it is manually stopped, it shows the following msg: “Video encountered an internal error”.
If I use the YouTube Learning Interaction it works. I am not sure what could be happening.
Please I appreciate if there is any idea.
Version Captivate 2019 Release – 11.0
attached is the screenshot
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Certificate Program in Washington, D.C, Apr 14, 2020