I am getting this error message: Capture is disallowed since high-density display is detected. Please set ‘DpiAwareness = 1’ in AdobeCaptivate.ini and restart the application. How do I access AdobeCaptivate.ini to input ‘DpiAwareness = 1’? I’m using 2019. Windows 10.
You cannot use recording (video demo or software simulation) on a screen which is not showing 1 px per px. That is the case for retina screens and for screens where the diaplay percentage is set to a percentage higher than 100%. That is mostly the case when using Win10.
To solve this you need admin rights, find the AdobeCaptivate.ini file in the installation folder. Make a copy (you will need to reset the original file). Find the line with DpiAwareness and change to 1 instead of 0. Replace the original file and when restarting the screen will show 1px/px. That may be very tiny but you will be able to capture.
My approach: I keep an old desktop, with a normal HD monitor for recording. Everything is too tiny for my old eyes when using that DpiAwareness approach on Surface pro or my gaming laptop both with retina screens.
You must be logged in to post a comment.
