June 12, 2019
Why are Captivate 2019 quiz slides so slow when submitting the answer and also after clicking to continue?
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(11)
June 12, 2019
Why are Captivate 2019 quiz slides so slow when submitting the answer and also after clicking to continue?
(11)

I am using Captivate 2019 and exporting HTML5 into different formats. I notice that both on my web browser preview and on the LMS, whenever I click on Submit on a quiz slide, it takes more than 10 seconds for the result to appear. And again once I am told to click anywhere to continue, I need to wait more than 10 seconds to see the next slide or next question. Can this be somehow fixed? It does not seem to be a LMS issue, given that it also happens on my local preview.

I’m using the latest version of Chrome for both the preview and the LMS, and this I cannot change.

11 Comments
2019-06-14 12:54:58
2019-06-14 12:54:58

I don’t have audio in any of my quiz slides. The duration of the slide is the default 3 seconds. Pause is at default 1,5 secs.

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helenap29158345
's comment
2019-06-14 15:07:14
2019-06-14 15:07:14
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helenap29158345
's comment

OK, means that is not the cause. Did you edit the actions ‘Success’ and/or ‘Last Attempt’? Did you delete any of the embedded objects on the quiz master slides or the quiz slides?

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Lieve Weymeis
's comment
2019-06-19 11:51:29
2019-06-19 11:51:29
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Lieve Weymeis
's comment

I did delete some frames from the quiz master slides, could that be it??

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helenap29158345
's comment
2019-06-19 11:53:36
2019-06-19 11:53:36
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helenap29158345
's comment

Indeed, that could lead to a lot of problems. I suppose by ‘frames’ you mean items? Frames is something different, they fit in micro-navigation and movie speed (Frames per Seconds).

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Lieve Weymeis
's comment
2019-06-20 13:59:24
2019-06-20 13:59:24
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Lieve Weymeis
's comment

No, I mean the “decorational” frames that are used to highlight the separation between question text and group of possible answers. THe answer fields and the question fields are all still there though. The quiz works correctly, it just takes almost 5 seconds after submitting for anything to happen.

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helenap29158345
's comment
2019-06-20 14:00:49
2019-06-20 14:00:49
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helenap29158345
's comment

Which theme are you using? Could you post a screenshot of a quiz slide or the quizzing master slide?

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Lieve Weymeis
's comment
2019-06-20 14:12:52
2019-06-20 14:12:52
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Lieve Weymeis
's comment

Sure, here it is

 

Attachment

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helenap29158345
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2019-06-20 14:14:56
2019-06-20 14:14:56
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helenap29158345
's comment

Where are the Review navigation buttons? Which theme is this, maybe an old theme that was upgraded, which would explain the absence of the Review navigation buttons.

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2019-06-13 05:45:21
2019-06-13 05:45:21

As Aditya answered, you probably have extended the duration of the quiz slide, maybe because of added VO? You have to know that the pausing point in the quiz slide will keep the playhead paused but will not pause audio at all as could be done with a content slide to which you add an interactive object with a pausing point. May I recommend my sequence about quiz slides which has full explanation about all its features? I will post some links in a separate comment.

BTW: the only way to move the pausing point near to the end of the quiz slide timeline, is to drag its marker (fine vertical) line with the mouse. You cannot do it in the Timing panel which is another workflow but not valid for quiz/score slides.

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2019-06-13 04:25:38
2019-06-13 04:25:38

Can you check the timing of your question slides in the edit area… The default pause time and the total time of the question slide.

Regards,

Aditya

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