Damaged File downloaded from Adobe to clear cache
At
https://helpx.adobe.com/captivate/using/projects-project-preferences.html#recover_damaged_projects
it says to download the file, unzip, and click on it to install it. I’ve tried these instructions twice. Each time it says the file is corrupted and can’t be installed.
Either Adobe doesn’t have a good file to download OR my Windows 10 computer doesn’t know what to do with the unzipped dcache.air file contained in the downloaded Zip file OR I need to put the file in a specific directory which is not indicated in the instructions OR something else I haven’t thought of.
Suggestions? Any reason not to install this file? Anyone try installing it and try it out to see if it works? What are the correct instructions to install this file?
Adobe assisted me with this. The unzipped file MUST be on the same drive as your software – which is typically C:
OK thanks for the feedback,
Pamela, I still have that AIR application installed on all my systems and use it regularly when I want to clear a cache selection. AIR is a spring off of Flash. I now most scream that Flash is dead, but that is as usual a half-truth (or should I say fake). Demise of the Flash Player for all browsers is announced, which is necessary to deploy SWF content in browsers. The application Flash will not die soon, since it is used in a majority of games, and AIR is another ‘son’ of Flash which will continue to exist.
I wonder if something needs to be done to the setup of the system. Can you contact Adobe?
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