Clear Cache

June 25, 2019
Adobe Captivate Specialist
Guide 21 posts
Followers: 1 people
3

Clear Cache

Adobe Captivate Specialist
Guide 21 posts
Followers: 1 people
June 25, 2019

At

https://helpx.adobe.com/captivate/using/projects-project-preferences.html#recover_damaged_projects

it says to download the file, unzip, and click on it to install it.  I’ve tried these instructions twice.  Each time it says the file is corrupted and can’t be installed.

Either Adobe doesn’t have a good file to download OR my Windows 10 computer doesn’t know what to do with the unzipped dcache.air file contained in the downloaded Zip file OR I need to put the file in a specific directory which is not indicated in the instructions OR something else I haven’t thought of.

Suggestions?  Any reason not to install this file?  Anyone try installing it and try it out to see if it works?  What are the correct instructions to install this file?

Comments (3)
2019-06-27 02:38:50
2019-06-27 02:38:50

Adobe assisted me with this.  The unzipped file MUST be on the same drive as your software – which is typically C:

Like
(1)
>
Pamela Pierce
's comment
2019-06-27 07:23:27
2019-06-27 07:23:27
>
Pamela Pierce
's comment

OK thanks for the feedback,

Like
2019-06-25 07:45:41
2019-06-25 07:45:41

Pamela,  I still have that AIR application installed on all my systems and use it regularly when I want to clear a cache selection.  AIR is a spring off of Flash. I now most scream that Flash is dead, but that is as usual a half-truth (or should I say fake).  Demise of the Flash Player for all browsers is announced, which is necessary to deploy SWF content in browsers.  The application Flash will not die soon, since it is used in a majority of games, and AIR is another ‘son’ of Flash which will continue to exist.

I wonder  if something needs to be done to the setup of the system. Can you contact Adobe?

Like
Add your comment