July 14, 2019
Interactive Video gets stuck at Loading 50% when I try adding a Youtube video URL
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(7)
July 14, 2019
Interactive Video gets stuck at Loading 50% when I try adding a Youtube video URL
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(7)

Does anyone know how to fix this? I am fairly new to Captivate and have not been able to troubleshoot it nor find anything online about it.

7 Comments
2020-06-10 02:58:21
2020-06-10 02:58:21

I am having a similar issue in Captivate 2019 using Mac Catalina.  My youtube url will not load at all in publish.

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2019-10-15 01:00:15
2019-10-15 01:00:15

Mine got fixed with clearing the cache! Had the same problem tried all sort of things. Started with re-encoding the videos with Adobe Media Encoder CC 2018, then cleared the cache in Captivate, closed Captivate, re-opened, started a fresh project and worked to import my videos that were before stopping at 50%. I think the re-encoding didn’t have much to do with the fact it worked but clearing the cache.

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2019-09-12 08:25:49
2019-09-12 08:25:49

Can you please let me know which version of captivate you are using? Kindly check the video permissions. If the you tube video is private, you will not be able to insert it.

-Chithra

 

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(1)
2019-09-12 06:57:04
2019-09-12 06:57:04

I am also facing the same issue in captivate 2019

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(1)
2019-08-23 03:45:12
2019-08-23 03:45:12

I am also facing this issue

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(1)
2019-07-16 06:06:11
2019-07-16 06:06:11

I am also facing the same issue in captivate2019

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(2)
2019-07-16 06:04:32
2019-07-16 06:04:32

I am also facing the same issue in captivate 2019

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(3)
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