August 6, 2019
Logo is disappearing – why?
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(4)
August 6, 2019
Logo is disappearing – why?
I am an agile coach and an executive leadership coach. I typically work with organizations who want to transform their culture, often involving many people, like my current client of 300,000 people. I'm hoping to learn to do eLearning well enough to scale myself.
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In the attached captivate project, you can see a logo I inserted at upper right, but it disappears when I preview the project. Any ideas why?

What I’ve tried:

– arrange, send backwards, and send to front, in master slides

– same, only sent the shape and text caption to back

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4 Comments
Aug 10, 2019
Aug 10, 2019

thank you very much for your comments on what I can try. Attached is an image of this logo image, which is in the master slide. When I right-click it in the timeline, I do not have the option to extend it to the rest of the slide. Not sure where to go from here but any suggestions are appreciated

Attachment

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Aug 7, 2019
Aug 7, 2019

Can you insert screenshots, please. In the published output I don’t see what you mean at all.

Is that logo on the slide or on the used master slide, maybe even on the main master slide? Or is it a logo on the slide itself, maybe timed for the rest of the project? Timeline could be useful to see. You posted a similar question about a shape that disappears. If an object is set to be visible in output, and you don’t hide it there is normally no reason why it should disappear, unless it is behind another object, or is timed to appear after a pausing point.

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