I am disappointed that I no longer have access to my Adobe Knowhow content that I paid for. I am not the only one having these issues. We were promised a means of continued access to our content after purchasing a lifetime access product and have not received a link. Can somebody please help
Thank you
Hi Did you get any solution for your issue?
My subscription also lost.
No problem. There is no automatic warning here, I believe, you need to follow the thread which is not intuitive.
Thank you. So I tried contacting Adobe Care directly, however they told me to go here. Is there anyone else I can contact? Thank you
Incredible!!! What can Captivate users decide about something about license, payment. I have rarely seen an answer even by a staff member (you can check). Will just report this, more is not possible.
Hello
So did you get a chance to report it? And if so, did you get a response? Are there any Adobe eLearning administrative contacts you can share with me please?
Thank you
I did report, but got no answer. Sorry about that. Maybe try on the Adobe forums, about licenses?
Thank you I will try that
Hope you’ll get an answer!
Please contact Adobe care directly, here only users are answering. You have posted the same question already in the Adobe forums, and I gave you the same answer. Sorry for that.
Thank you for taking the time to respond. I apologize for the repeated question in different forums. This is my first time using the forum and I was doing my best to reach someone. I also apologize for the late response I didn’t realize anyone had commented. I had attempted to contact Adobe Customer Care before posting in the forums but they directed me here. Do you know of anyone else I may be able to contact?
Thank you
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