August 18, 2020
Unable to preview project
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August 18, 2020
Unable to preview project
Newbie 2 posts
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Hi, I’m new to Captivate and using 2019 version. When trying to preview my project as HTML5 in browser, it seems to generate but then nothing happens. I have Chrome and Edge browsers installed and have tried F11. When I look at Project>HTML5 tracker it says ‘unsuported slide/object’ but all the project has is one interactive video slide which has bookmarks and a menu button which displays a list of hyperlinks to the bookmarks. I want to be able to check that the menu works as expected before publishing. Can anyone help?

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Nov 30, 2021
Nov 30, 2021

Were you able to move forward on this issue?

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Aug 20, 2020
Aug 20, 2020

Can you view this output file:

Custom Play/Pause button

It is an interactive video, and has several buttons, one being a button with hyperlinks to bookmarks.

How did you set up that button? Maybe post a screenshot of the timeline as well.

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