Add me to the “CPInternalZipUtils.cpp716” list.
March 9, 2021
Add me to the “CPInternalZipUtils.cpp716” list.
March 9, 2021
Newbie 1 posts
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Add me to the “CPInternalZipUtils.cpp716” list. DEAD IN THE WATER UNTIL RESOLVED!

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Mar 15, 2021
Mar 15, 2021

We are very sorry for the inconvenience caused by this error. Please follow this thread below to learn the latest updates on this issue.

https://elearning.adobe.com/2021/03/having-trouble-saving-adobe-captivate-files-on-microsoft-windows/

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Mar 12, 2021
Mar 12, 2021

Put me on the list as well.  My Captivate was working fine earlier this week.  No all of the sudden I get this error when trying to save.  So I can’t work on anything and save as a result.

I checked for updates, and my software is up to date.  I can’t turn off the internet as that will cause me to have to reconnect over and over to my employers network.  I am working remotely from home.

Any ideas of the source of the issue and how long it will take to correct?

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Mar 12, 2021
Mar 12, 2021

I’m experiencing this error, too. I’m also getting file locked errors. I had to use the dcache utility to delete a LOCK file after the crash.

Adobe, I have a project due in 2 weeks. NEED A FIX.

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