Many Adobe Captivate users reported issues in opening and saving files on March 9th and then reported the disappearance of the issue on March 10th. The issue appears to have been triggered by updates to the Microsoft Operating System.
If you are still experiencing issues, please ensure you have installed the following Microsoft Windows Updates on your computer:
We recognize that for many users this interruption may have created disruptions in your busy schedules. We hope that you will not hesitate to reach out regarding any technical challenges that this unfortunate situation created. For additional support, please contact us at Captivatehelp@adobe.com.
We also want to thank the extraordinary people who create the Adobe Captivate Community. eLearning developers around the world chose Captivate every day to build vibrant interactive courses and learning materials. We invite all eLearning developers to join this fantastic community at http://elearning.adobe.com.