March 12, 2021
I am getting an error in Captivate when trying to open a file. Any ideas? Thanks in advance! 
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March 12, 2021
I am getting an error in Captivate when trying to open a file. Any ideas? Thanks in advance! 
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I am getting an error in Captivate when trying to open a file. Any ideas? Thanks in advance!

3 Comments
2021-03-15 07:21:42
2021-03-15 07:21:42

Can you be more specific?

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2021-03-15 11:27:03
2021-03-15 11:27:03
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kosmasm47918695
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Did you read the blog? Are you on Windows? Please post a screenshot of the ‘error’ if this is still happening. Do you use the most recent version of Captivate (11.5) and see the Assets panel?

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2021-03-14 10:01:10
2021-03-14 10:01:10

Are you on Windows? There is a general issue after the most recent Win update.  The Captivate team is working day and night trying to figure out the cause of the problem.  Can you try this workaround: disconnect from the network and Internet, start Captivate without those connections (preferably with Run as Administrator setup). After starting correctly you try to reconnect. For many users this is working.

Follow Dr. P. Jaisingh and Dr. A. Partridge to see the evolution. This blog was updated yesterday:

https://elearning.adobe.com/2021/03/having-trouble-saving-adobe-captivate-files-on-microsoft-windows/

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