November 6, 2024
HELP! Adobe Captivate Multi Slide Video Will Not Advance.
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November 6, 2024
HELP! Adobe Captivate Multi Slide Video Will Not Advance.
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Hello!

I have a Captivate training that I am working on that contains a slide video. This video spans about 10 slides, so if the user leaves the training before it’s over, they don’t have to start the video all the way back at the beginning. When I publish the project, it will play everything as normal until it gets to the video. The video starts like normal. When it goes to advance to the second slide containing the video, the audio continues, and the screen turns white. I have no other buttons or interactions on the slides containing the videos. The videos are set inside fluid boxes (not sure if that makes a difference). I’ve also examined the video timing and appearance timing. The video is in my library and is set to progressive download. Finally, the video is set to “Show on Stage.” Can you help? Thanks!

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