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I have installed the latest version of Captivate. I tried to publish and preview my project in both swf and html5, but it shows a spinning gif on a white page. The html5 does not load at all on any browser. I restarted my computer and got the same result. Can you please help me to fix it?
I have installed the latest version of Captivate. I tried to publish and preview my project in both swf and html5, but it shows a spinning gif on a white page. The html5 does not load at all on any browser. I restarted my computer and got the same result. Can you please help me to fix it?
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I am experiencing the same issue. No videos. Only one slide. No javascript. Only a simple DD while working through a lesson.
Did you ever get an answer to this? I have a similar problem
Dear Mayank,
I have had a similar problem, on current version of MacOS 10.13.3. I uninstalled the patched version of Captivate and installed the above (10.0.0.226)
I do not have videos or audio, I’ve cleaned out unused assets, and have no javascripts other than those done by Captivate. The HTML5 tracker shows nothing in the “unsupported slide/object” box. I have turned off the playbar, and preloaders.
With all this, I’m getting close. When uploaded to my server (not an LMS, just a website), it almost works in Safari. I.e., it plays and works properly, EXCEPT in the table of contents, the “bookmark” image at the top is missing and as you go through the course, the checkmark images (showing how far you’ve gone through the course) come up as missing image icons as well. http://touchoffreedom.com/cameocourses/Pt1/index.html
HOWEVER, in Firefox and Chrome, I just get a blank white page.
The debugging menu Firefox registers three problems:
unreachable code after return statement: CPXHRLoader.js:13541:12 and
CPXHRLoader.js%20line%2037%20%3E%20eval:13541:12 AND NS_ERROR_NOT_AVAILABLE:
CPXHRLoader.js%20line%2037%20%3E%20eval:1360
In Chrome:
Uncaught DOMException: Failed to execute ‘drawImage’ on ‘CanvasRenderingContext2D’: The HTMLImageElement provided is in the ‘broken’ state.
at cp.toc.tocEntry.bookmarkOnClick (eval at e (http://touchoffreedom.com/cameocourses/Pt1/assets/js/CPXHRLoader.js:37:226), :1360:3)
at cp.toc.tocEntry.createBookmark (eval at e…CPXHRLoader.js:37:226), :1362:419)
at cp.toc.tocEntry.createEntry (eval at e …/CPXHRLoader.js:37:226), :1385:326)
at cp.toc.tocConstruct.createTOCEntries (eval at e…CPXHRLoader.js:37:226), :1391:243)
at cp.toc.tocConstruct.createTOC (eval at e …CPXHRLoader.js:37:226), :1425:165)
at HTMLImageElement.tocAssetsLoaded (eval at e…CPXHRLoader.js:37:226), :1438:249)
While I’m not a programmer, these suggested to me the problem is in the TOC rendering. Indeed, when I republished without the TOC, the html5 output works perfectly in all three browsers. http://touchoffreedom.com/cameocourses/Pt2/index.html
However, I really need the TOCs, particularly for my longer courses. What can we do to fix this?
Thank you.
