Playbar on HTML project disappears when window is maximized
February 23, 2019
Playbar on HTML project disappears when window is maximized
February 23, 2019
Newbie 1 posts
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I have a simple HTML project. It starts in a new window  with everything working fine. When maximized, the playbar disappears.

Though the playbar disappears, the area where the playbar should be is still active. Click in the right place where the playbar buttons should be and the action still occurs- next, back, etc.

If you click and drag the corner of the initial window before maximizing, as the window increases in size, it reaches a point where the playbar disappears. Again, the area where the buttons should be is still still works.

This happens on multiple computers only in the Chrome browser. The playbar doesn’t disappear in IE11, Edge, Firefox or Safari.

Any assistance will be appreciated. The Captivate playbars work fine for me in every other way and I don’t have a need to create custom play controls except this problem in Chrome.

Thanks!!

K

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Mar 14, 2019
Mar 14, 2019

Thanks so much for your help. I still don’t know how I posted this question two places. I don’t even know what Jive is…

But this person, jensaintonge.wordpress.com, answered on the Jive forum and provided a blogpost that totally fixed the problem I was having. The url is below.

https://jensaintonge.wordpress.com/2019/03/08/captivate-playbar-and-closed-captions-disappear-in-chrome-on-big-monitors/?unapproved=619&moderation-hash=a9c0c42b2d2d23f0c16d2e693b154315#comment-619

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Mar 12, 2019
Mar 12, 2019

Hmmm, I try to post another response but it doesn’t appear, perhaps because I am linking to a solution found on an outside blog and the post has to be approved? Unsure, maybe I am driving the moderators crazy trying to post multiple times. Sorry if so. Anyway, there is another, older thread discussing this here with the title of ‘Playbar Disappears if HTML5 Content is Scaled too Much’ and there is a newer comment marked March 12 at the bottom with a solution (on the blog mentioned)

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Mar 12, 2019
Mar 12, 2019

Ah, this was also discussed on a much older post.  Someone just recently posted what seems like a good solution on her blog here.

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