You have a long quiz slide, so I suspect you have an audio clip on that slide? You still have 5 seconds in the inactive part. I asked for the Actions because if they remained at ‘Continue’, the playhead will still need to move 5 seconds before getting to the next slide. Have a look at:
https://elearning.adobe.com/2019/02/captivates-quizzes-2-submit-process/
https://elearning.adobe.com/2019/04/quiz-tweak-4-submit-process/
The slide is only one and a half seconds long. The pause point is at one second. The time after the pause is a half second.
Please, do not decrease the slide duration. Especially a quiz slide. 3 seconds is fine. It is more of an intuition, lot of code is embedded in a quiz slide. Why did you decrease the duration? I don’t think the learner will feel the difference between 1.5secs of waiting and 1sec of waiting….
I decreased it after it was frozen to see if that would unfreeze it. I’ve tried adjusting most of the settings one at a time to see if anything works.
Next test: can you switch questions? To see if it is due to the position of the question or to the question itself. Can you post a screenshot of the Quiz Properties? Number of attempts, actions…
What is the option selected in Quiz Preferences, for the Required field?
I can switch questions – it freezes on the second question out of three, regardless of whether it is question slide 1, 2, or 3.
Did you already try to recreate that quiz slide? Have you deleted any embedded objects? Can you give some more details about that quiz slide: type, setup, pausing point….
Yes I did recreate the slide – that didn’t help. I’ve tried it with a true and false slide and multiple choice slide. There are no embedded objects or at least, I haven’t deleted anything from the slide, if there were objects by default. Pause point is 1.0 sec, slide duration is 1.5 sec. Let me know what other information I can provide to help! Thank you.
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