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Hello captivate friends,
My team and I are using captivate 11.5.0. We are using exactly the same publication settings (publication size is 1200×720 and cannot be changed).
However, the result I get is different, filling in 100% the screen with a low resolution
when what my colleagues get is a top resolution smaller picture
Any idea why????
Thanks
Hello captivate friends,
My team and I are using captivate 11.5.0. We are using exactly the same publication settings (publication size is 1200×720 and cannot be changed).
However, the result I get is different, filling in 100% the screen with a low resolution
when what my colleagues get is a top resolution smaller picture
Any idea why????
Thanks
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Since you probably are talking about a non-responsive project, I can only recommend to use the option ‘Scalable HTML in the publishing dialog box. I have two systems with different retina screens, and one with a HD screen. That setting will show the course filling the browser window at all moments.
Attachment 
Thanks for your answers!
My colleagues and I are both choosing the scalable html content option. The bug does not come from there.
Can that come from my PC?
It is not a bug, it is a different display. Check the display percentage please.
the display is always 100%, and we are using the same browsers
You are talking about a ‘high resolution’ and a ‘low resolution’ in your original question. I doubt very much that the Display percentage is set to 100% for the high resolution monitor. I have 3 systems, one with a HD (100% display percentage) and two systems with retina screens, one has a display percentage of 250%, the other of 225%.
Hello Sissou,
Now, the result that you get when you Preview Html5 in Browser or Publish to Computer.
The publishing setting are also the same.(check)
In Preference – Check Project–> Size and Quality –> the jpeg setting
The zoom level of the browser is set to 100%. The browsers are the same.
Post the additional Info.
Luis
jpeg setting is the same
zoom level and browser are the same
html5 brower or computer, same result as well
Can that come from my PC?
