July 22, 2019
Pb with a publication
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(8)
July 22, 2019
Pb with a publication
Newbie 1 posts
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(8)

Hello captivate friends,

My team and I are using captivate 11.5.0. We are using exactly the same publication settings (publication size is 1200×720 and cannot be changed).

However, the result I get is different, filling in 100% the screen with a low resolution

when what my colleagues get is a top resolution smaller picture

Any idea why????

Thanks

8 Comments
2019-07-23 12:33:02
2019-07-23 12:33:02

1

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2019-07-23 07:10:53
2019-07-23 07:10:53

Since you probably are talking about a non-responsive project, I can only recommend to use the option ‘Scalable HTML in the publishing dialog box. I have two systems with different retina screens, and one with a HD screen. That setting will show the course filling the browser window at all moments.

 

 

Attachment

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Lieve Weymeis
's comment
2019-07-23 12:34:34
2019-07-23 12:34:34
>
Lieve Weymeis
's comment

Thanks for your answers!

My colleagues and I are both choosing the scalable html content option. The bug does not come from there.

 

Can that come from my PC?

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Sissou21
's comment
2019-07-23 12:43:18
2019-07-23 12:43:18
>
Sissou21
's comment

It is not a bug, it is a different display. Check the display percentage please.

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Lieve Weymeis
's comment
2019-07-24 08:21:44
2019-07-24 08:21:44
>
Lieve Weymeis
's comment

the display is always 100%, and we are using the same browsers

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Sissou21
's comment
2019-07-24 08:57:36
2019-07-24 08:57:36
>
Sissou21
's comment

You are talking about a ‘high resolution’ and a ‘low resolution’ in your original question. I doubt very much that the Display percentage is set to 100% for the high resolution monitor. I have 3 systems, one with a HD (100% display percentage) and two systems with retina screens, one has a display percentage of 250%, the other of 225%.

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2019-07-23 05:18:44
2019-07-23 05:18:44

Hello Sissou,

Now, the result that you get when you Preview Html5 in Browser or Publish to Computer.

The publishing setting are also the same.(check)

In Preference – Check Project–> Size and Quality –> the jpeg setting

The zoom level of the browser is set to 100%. The browsers are the same.

Post the additional Info.

Luis

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luisr61870762
's comment
2019-07-23 12:35:00
2019-07-23 12:35:00
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luisr61870762
's comment

jpeg setting is the same

zoom level and browser are the same

html5 brower or computer, same result as well

Can that come from my PC?

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